SOLUTIONS

One managed team. Three places it shows up.

CSC plugs into your workflow wherever the work lives — answering calls, running back-office operations, or shipping marketing campaigns. Same bilingual team, same brand voice, same time zone.

The three pillars

Pick one. Combine all three.

Most teams start with one pillar and grow into the others as the relationship matures. The managed-team model means you don't re-onboard agents — they already know your business.

CX · CUSTOMER EXPERIENCE

Front-line support that sounds like you.

Inbound calls, chat, and email handled by bilingual agents trained on your brand voice and tools.

  • 24/7 bilingual answering
  • Dedicated customer service agents
  • Multichannel support (phone · chat · email)
  • After-hours & overflow coverage
Explore CX
BO · BACK OFFICE

Operational work, off your plate.

Claims processing, scheduling, data entry, and administrative work delivered with quality controls and full transparency.

  • Claims processing & FNOL intake
  • Appointment scheduling & reminders
  • Data entry & document review
  • Verification & eligibility checks
Explore BO
DG · DIGITAL SERVICES

Marketing ops that run themselves.

Google Ads, marketing automation, paid social, and dashboards — managed by the same team that runs them for our own brands.

  • Google Ads management
  • Marketing automation (HubSpot, Klaviyo)
  • Paid social & SEO
  • Reporting & conversion dashboards
Explore DG

Ready to scale your team across the border?

30-minute discovery call. No commitment. We'll show you a staffing model and a number.

Book your call
The nearshore family

A managed team isn't the only way in.

CSC is one of three connected ways to tap bilingual nearshore talent. Whatever the size of the need, there's a fit.

Managed teams · You're here

CSC Solutions

A fully managed bilingual team for customer experience, back office, and digital services — trained on your brand and embedded in your workflow.

Best for: companies that want a turnkey nearshore team without the overhead of running it.

See CSC solutions
Hire direct

HireSwiftlee

A recruiter-driven marketplace to hire pre-vetted remote professionals — call center, sales, support, virtual assistant, and back-office roles — live in days, not months.

Best for: companies that want to hire and manage their own contractors directly.

Visit HireSwiftlee ↗
Answering service

Swiftlee

Real bilingual receptionists — or an AI receptionist — answering your calls 24/7, capturing every lead and booking every appointment.

Best for: small businesses that just need every call answered, without building a team.

Visit Swiftlee ↗