CUSTOM CRM & INTERNAL TOOLS

Your industry doesn't fit a template CRM. We build the one that does.

Off-the-shelf CRMs make your team work the tool's way. We build CRMs and internal tools around how your industry actually operates — quoting logic, calling, commissions, client portals, and all — and you own the result.

Builds from $7,500 · Live in 4–8 weeks · You own the code and the data · No per-seat license fees

The modules

Features that match the work, not the template.

Every industry runs on different rails. A manufacturing broker needs commissions and supplier-cost walls; a service business needs dialers and follow-up discipline. We compose your CRM from modules like these — then shape them to your rules.

Built-in calling & dialers

Click-to-call, softphones, call logging, and recordings inside the CRM — no tab-switching to a separate phone system.

Quoting & costing engines

Industry-specific cost models — materials, margins, price breaks, price-lock lifecycles — that turn a lead into a priced quote in minutes.

Pipelines & follow-up discipline

Stage-based pipelines with reminders, follow-up cards, and activity logs — built so leads can't quietly go cold.

Client portals

Give your customers a login of their own — quotes, invoices, order status, file uploads, and payments without an email chain.

Roles, permissions & boundaries

Sales sees prices, not costs. Agents see their leads, not everyone's. Commission logic and data walls enforced by the system, not by trust.

Automation & integrations

Email and SMS follow-ups, cron-driven workflows, and integrations with the tools you already use — Stripe, telephony, accounting, marketing.

Built and running today

Different industries, different CRMs.

These aren't mockups — they're systems real teams log into every morning. Each one shaped to its industry's workflow.

Manufacturing broker

Agent CRM with calling + costing ERP

Cross-border sales desk: lead facets, built-in outbound calling, commission-safe account sharing, an SDR training hub — and a separate costing ERP where supplier prices stay walled off from the sales floor.

Built-in dialerCommission logicCost boundariesTraining hub
Manufacturers (foam · labels)

Quote-to-invoice CRM + client portal

Instant quoting against real cost models, drawing intake for custom work, invoicing with card payments, and a portal where clients track orders — quote to cash in one system.

Costing engineCAD intakeClient portalStripe payments
Answering service

SDR sales desk with AI assists

Outbound pipeline with follow-up cards, reminders, AI-drafted openers, lead-ownership fencing, and click-to-dial — built for speed-to-lead sales teams.

Follow-up cardsAI openersClick-to-dialLead fencing
BPO operations

Full operations platform

Our own: multi-business-unit platform running lead intake, client workspaces, invoicing with PDF + email, payroll prep, expenses, and P&L — replacing a stack of spreadsheets and forms.

Invoicing + PDFPayroll prepClient rolesP&L reporting

Ready to scale your team across the border?

30-minute discovery call. No commitment. We'll show you a staffing model and a number.

Book your call
The nearshore family

A managed team isn't the only way in.

CSC is one of three connected ways to tap bilingual nearshore talent. Whatever the size of the need, there's a fit.

Managed teams · You're here

CSC Solutions

A fully managed bilingual team for customer experience, back office, and digital services — trained on your brand and embedded in your workflow.

Best for: companies that want a turnkey nearshore team without the overhead of running it.

See CSC solutions
Hire direct

HireSwiftlee

A recruiter-driven marketplace to hire pre-vetted remote professionals — call center, sales, support, virtual assistant, and back-office roles — live in days, not months.

Best for: companies that want to hire and manage their own contractors directly.

Visit HireSwiftlee ↗
Answering service

Swiftlee

Real bilingual receptionists — or an AI receptionist — answering your calls 24/7, capturing every lead and booking every appointment.

Best for: small businesses that just need every call answered, without building a team.

Visit Swiftlee ↗