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Bilingual receptionist answers in your firm name, qualifies (service needed, budget, timeline), books a consult on the right partner's calendar. Partner gets a complete brief before the call.
Accountants, consultants, agencies, and other professional firms get a dedicated team that answers, qualifies, and books — so partners can focus on the work.
Professional firms can't justify a full-time receptionist for a 6-person practice, but they can't afford to miss new-business calls either. CSC builds bilingual reception and intake teams that represent your firm professionally without the overhead. Whether you're a CPA firm, marketing agency, consulting boutique, or financial advisor — we plug into your stack and your tone.
Three scenarios that come up regularly. Every one of them is bilingual, scripted, and logged in your system.
Bilingual receptionist answers in your firm name, qualifies (service needed, budget, timeline), books a consult on the right partner's calendar. Partner gets a complete brief before the call.
Agent handles in Spanish, qualifies, books a follow-up. Marketing channel finally producing converted leads instead of voicemails.
Receptionist confirms it's an existing client, gathers the urgent question, texts the partner, and books a Saturday morning slot. Client retained, weekend protected.
We integrate with the tools your team already uses — so calls, bookings, and tickets land in your system, not ours.
Don't see your platform? Ask us — we've integrated with almost everything.
Most professional services engagements combine these three. We tailor the mix to your operation.
Tell us about your firm. We'll show you a receptionist + intake model and what it would cost.